We've Made Some Changes

Welcome to the 3C Software Customer Support Portal! Please note that we have recently updated our online help and support processes, and this page is part of our old customer support system. For the latest resources and assistance, visit and bookmark our new support sites shown below.

help.3csoftware.com

Includes documentation and comprehensive knowledge base for ImpactECS, allows users to submit support tickets, and provides access to training materials and scheduling.

hub.3csoftware.com

Provides access to ImpactECS software downloads, ImpactECS portal administration, and custom documentation.

Watch the brief video to learn about the new features available to help you improve your ability to support, maintain and improve your ImpactECS installation.